Terms of Service

Provider Identity

AURA is a proprietary product of Aven Labs, di Daniel Matei, Via Ferrovia 28, Sommariva del Bosco, 12048 (CN), Italy.

• Tax Code (C.F.): DNLMFL02H26I470S
• VAT number (P.IVA): 04209500042
• Phone: +39 329 499 1620
• Email: amministrazione@aven-labs.com

Scope of These Terms

These Terms govern access to and use of the AURA website and related pre-contractual interactions (e.g., waitlist, investor contact).

AURA is currently in a pre-launch phase, and access to the platform is granted by invitation only.

Nature of the Service

AURA is designed for hospitality workflow orchestration, guest communication, booking, confirmation, payment continuity, and internal operations.

Website content is informational and may evolve as product capabilities are updated.

Permitted Use

• Use the website lawfully and in good faith.
• Do not attempt unauthorized access, data extraction, abuse, or disruption.
• Do not use the website for fraudulent, defamatory, or otherwise unlawful purposes.

Intellectual Property

All trademarks, content, design assets, code, and product-related materials are owned by Aven Labs or licensed to it.

No license is granted beyond personal, non-exclusive, non-transferable website use unless explicitly stated.

Accuracy and Availability

Aven Labs seeks to keep information accurate and updated, but does not guarantee that all content is complete, error-free, or continuously available.

Access may be modified, suspended, or interrupted for maintenance, security, or operational reasons.

Limitation of Liability

To the extent permitted by law, Aven Labs shall not be liable for indirect, consequential, or incidental damages arising from use or inability to use the website.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

Third-Party Services and Links

The website may include links to third-party services. Aven Labs does not control and is not responsible for third-party content, terms, or privacy practices.

Suspension or Termination

Aven Labs may limit, suspend, or terminate access where necessary for security, legal compliance, abuse prevention, or Terms violations.

Privacy and Data Protection

Personal data processing is governed by the Privacy Policy and Cookie Policy, which form an integral part of the website governance framework.

Applicable Law and Jurisdiction

These Terms are governed by Italian law, without prejudice to mandatory consumer protection rules where applicable.

The exclusive jurisdiction for any dispute is the Court of Cuneo.

Contacts

For legal or contractual inquiries, contact amministrazione@aven-labs.com.

Updates to the Terms

These Terms may be updated at any time for legal, technical, or operational reasons. The most recent version is published on this page.

User Conduct Summary

• Respect intellectual property rights.
• Avoid abusive or disruptive technical behavior.
• Submit truthful information in forms and contact requests.